- Electronic invoicing;
- Electronic payments;
- Electronic ordering;
- Electronic mail;
- Electronic funds transfer.
Connected systems are a number of workstations which can communicate with each other via some medium. Users can exchange information.
Ordering –> Funds transfer –> Invoicing –> Payment.
The above processes take place electronically.
E-mail: sending letters electronically. Images, databases etc may be attached to the letter.
Security is a problem in office automation.