Marketing - Awareness
Aided awareness - have you heard about this brand?
Unaided awareness - name 5 brands.
Familiarity awareness - customer more familiar than person who has not used product.
Attitude - a pre-desposition to respond to an object in a particular way.
Attitude made up of 3 components:
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Cognitive knowledge - extent to which a person knows about your product.
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Cognitive effective - level of like/dislike of the product.
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Cognitive behaviour –> intentions.
Saliant attributes
Different for many people.
People form attitudes on what they expect, and depends on how much they meet your yardstick.
Degree of valence - extent to which brand will give those saliant attributes.
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