Delphi Technique

Delphi technique provides a structure, leads to consensus, and emphasizes equal participation – but the Delphi participants never meet. Rather, the decision making is conducted by a group leader through the use of written questionnaires.

The process works as follows:

  1. The problem is stated to a group of experts through a questionnaire. Each person is asked to provide solutions. The experts do not interact;
  2. Each participant completes the questionnaire and returns it;
  3. A summary of opinions is developed from the answers received. The summary is distributed to the experts along with a second questionnaire;
  4. The experts complete the second questionnaire. In this stage, participants have the benefit of other people’s opinions and can change their suggestions to reflect this;
  5. The process continues until the experts reach consensus.

The Delphi technique is time-consuming and expensive but it works well. It also provides for a thorough, unrushed analysis of information.

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